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Friday 21st October 2016

Nhs Complaints Articles


'No apology' is top of patient complaints

22nd September 2015

Figures show the most common complaint by NHS patients in England is not getting a good enough apology.

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NHS receives 480 written complaints a day

29th August 2014

NHS England receives hundreds of complaints a day with doctors and surgeons bearing brunt of it.

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NHS complaints procedure needs addressing

28th October 2013

A review of the NHS complaints system finds too many patients found current approach unresponsive and confusing.

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Review of NHS complaints system launched

15th March 2013

MP appointed to lead review of the NHS complaints system after claiming her husband died 'like a battery hen'.

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