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Saturday 22nd October 2016

084 numbers for two surgeries

22nd October 2012

Northgate Village Surgery in Chester and Park Surgery in Kent have both brought in 084 premium rate numbers although the Department of Health has banned their use in the NHS.

GP contracts were changed to say that surgeries should "not enter into, renew or extend a contract or other arrangement for telephone services unless it is satisfied that, having regard to the arrangement as a whole, persons will not pay more to make relevant calls to the practice than they would to make equivalent calls to a geographical number." Director of the fair telecoms campaign, David Hickson, has put the spotlight on the two surgeries as part of his campaign against "discriminatory telephone charges" in the health service. 

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