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Monday 24th June 2019

111 line safety fears

14th December 2010

The Nursing Times has discovered that fewer than 17% of workers on the 111 pilot healthcare line in the north east of England are nursing staff. 

Of 167 full time staff who answer an average of 3,500 calls a week, only 16.4% are nurses. Early in 2010 health minister Simon Burns told the House of Commons that 38% would be registered nursing staff. Howard Catton, head of policy at the Royal College of Nursing, said the lack of nursing staff on the line was "extremely concerning...we would be worried about safety implications of that dilution of skills mix".


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