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111 to replace 0845 in Scotland

24th January 2013

The NHS 24 health advice number in Scotland will change from its current 0845 line to 111 from April 2014 with calls free from a landline or mobile.

England is launching a similar service called NHS 111 from this April, replacing NHS Direct’s 0845 telephone service. NHS 24 handles some 1.5m calls a year from patients in Scotland when their GP surgery is closed with the call costing the same as a local call or more if from a mobile or non-BT landline.

 

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