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Wednesday 26th June 2019

50,000 calls to NHS 24 in four days

7th January 2011

Scotland’s health helpline NHS 24 received about 48,300 calls over the four-days of 25-28 December, a rise of 10,000 on the previous year.

NHS 24 said the busiest point was on the Monday when more than 15,000 calls were received, though the highest demand was during one hour on Tuesday when almost 1,900 calls were taken. Over the 12 days since Christmas Eve, NHS 24 reported a 25% increase in calls, taking the total to 107,193 as people sought advice for a range of symptoms.


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