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Apology for patient's bed sore

20th October 2011

NHS Highland has apologised to a patient who developed a large bed sore while recovering from an operation at Raigmore Hospital in Inverness.

The board said the patient got the pressure ulcer as a result of sub-standard nursing care and chief executive Elaine Mead said she deeply regretted the pain and distress caused to the patient. She also expressed her disappointment that the hospital did not handle the original complaint as well as we should have done. The case was raised by the Scottish Public Services Ombudsman's Office.

 

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