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Thursday 27th October 2016

Basic care lacking in hospitals

27th August 2009

A patient lobby group has highlighted accounts of what it calls appalling NHS standards.


In the light of the reports from relatives of patients, the Patients Association wants an urgent review of basic hospital care.

The group’s report focused on 16 cases in England with elderly people left lying in urine and not being helped to eat, but says it is an example of hundreds of similar cases.

The Association is concerned that a self assessment approach means health authorities are ignoring problems raised and it has now called on the Care Quality Commission to intervene.

Earlier this year, grave lapses in care were highlighted at the Mid Staffordshire NHS Trust.

Patients Association director Katherine Murphy said: “Whilst Mid Staffordshire may have been an anomaly in terms of scale the Patients Association knew the kinds of appalling treatment given there could be found across the NHS.”

Group president Claire Rayner said: "I am sickened by what has happened to some part of my profession of which I was so proud. These bad, cruel nurses may be - probably are - a tiny proportion of the nursing work force, but even if they are only 1 or 2% of the whole they should be identified and struck off the Register."

Government chief nursing officer Chris Beasley acknowledged the poor care received in the cases highlighted was unacceptable.

While not condoning the behaviour of the nurses Royal College of Nursing chief executive Peter Carter stressed the report was based on 2% of patients who felt their care was unacceptable.


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