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Monday 24th October 2016

CCTV for care homes

1st May 2014
A recent Panorama investigation found residents of one care home being mistreated. Normal Lamb, Minister of Heath, said that it was 'absolutely disgusting.'

Old Hands

An undercover reporter worked 36 shifts at the 93-bed Old Deanery - one of the largest care homes in England - due to concerns raised by whistle-blowers in August 2012.

The results led to one member of staff being sacked and seven suspended.

    •    One woman was slapped by a care worker. (The employee had previous complaints about her attitude towards residents).
    •    The same patient - who has dementia and is partially paralysed after a stroke - was also repeatedly mocked and taunted by other care workers.
    •    Cries for assistance from a resident suffering from terminal illness were ignored as she sought help for the toilet.
    •    A resident bed-ridden with a chronic illness was left lying in his own excrement after two care workers turned off his call bell without assisting him.

Since 2011, 1,200 of England's 17,000 care homes have been given warning notices by the Care Quality Commission and more than 400 are still in place.

The new chief inspector of social care of Care and Quality Comission, Andrea Sutcliffe, said  her "heart goes out" to those affected, but also to the "hundreds of thousands" of good care workers who had been let down by the "small minority".

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