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Thursday 18th July 2019

Code of conduct for care workers

17th November 2011

Health care assistants and care workers who look after elderly people in England are set to be governed by a code of conduct and minimum standards.


The main areas of focus for the new standards are likely to be communication, confidentiality, nutrition and hydration.

The new regulations come amid growing concerns about the training and quality of care provided by some care workers with several cases being seen by the local government ombudsman for England, Dr Jane Martin.

Dr Martin has the powers to investigate what local authorities do, but she feels that there is a gap in the system when it comes to care workers.

She said: “It seems to me, if there were more safeguards around the qualification or perhaps the registration of care assistants, that would give me greater assurance that they were being properly vetted and employed to do a job that we had more confidence in.”

Details of the code and training are unlikely to be published until later next year, though a voluntary register of care workers is likely to be set up in 2013.

Nurses have been pushing the government to introduce a compulsory register for health care assistants as a way to raise standards.

However, health secretary Andrew Lansely has said that a compulsory system could not be justified in the current economic climate and he favours a voluntary registration system to improve standards and quality of care.

Codes of practice have already been developed for health support workers in both Scotland and Wales.


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