Competency in Healthcare: A Practical Guide to Competency Frameworks1st January 2008
This practical guide is designed to ensure that healthcare staff have the skills they need to carry out their jobs properly.
It examines "competencies" - the knowledge, skills, abilities and behaviours that an employee applies in performing his or her work, and the key employee-related levers for achieving results that are relevant to the organisation's business strategies.
The text defines competency frameworks and explores how thay can be implemented and combined with models of organisational development. It also illuminates how education and training can be based on developing the skills needed to do jobs effectively.
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