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Complaints about health bodies rise

14th July 2011

Figures in the annual report from the Parliamentary and Health Service Ombudsman showed that the watchdog investigated double the number of complaints about government departments in the past year than in the previous 12 months.

There were 107 grievances were taken on for a full probe in 2010/11, compared with 52 the previous year. In total, the ombudsman received 23,422 enquiries from members of the public, including 6,990 about parliamentary bodies, 13,625 about the NHS and 2,807 about bodies outside its jurisdiction.

 

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Article Information

Title: Complaints about health bodies rise
Author: Mark Nicholls
Article Id: 19112
Date Added: 14th Jul 2011

Sources

Health Service Journal
BMJ News
Nursing Times

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