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CQC introducing QinetiQ

20th August 2012

A new system has been selected by the Care Quality Commission (CQC) to monitor the performance of health and social care providers.

It is introducing intelligent data mining software from a system provided by QinetiQ that will automatically extract, categorise and analyse sentiment from the comments about the performance of health providers that the commission receives from the public and its own assessors and inspectors nationwide. The system was piloted last year and its success has led to the 18-month contract.

 

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