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Saturday 22nd October 2016

CSC to withdraw iSoft products from primary care

17th September 2012

CSC has denied speculation that it is pulling its iSoft products from the NHS primary care market.


The statement from the company, which acquired iSoft in April 2011, follows reports by the online journal eHealth Insider.

It claims it has received information from “reliable sources”, that CSC is withdrawing support for its GP systems in the UK.

However, a CSC spokesman said the company “remains fully committed to the primary care market” and that any suggestion otherwise is “speculation.”

Figures from June 2012 show that 582 practices in the UK were using an iSoft product including 467 in England, representing 5.6% of the market, 53 in Northern Ireland (15%), none in Scotland and 62 in Wales (13%).

CSC did not bid for the recent framework GP contract awarded in Wales and iSoft did not bid for a similar contract awarded in Scotland.

When the Welsh framework agreement was announced, CSC confirmed with was not part of the new GP IT Framework Agreement with the NHS Wales Informatics Service “for commercial reasons.”

But it stressed it was continuing to support its primary care customers in Wales, under an existing agreement with NHS Wales which runs to October 2015.

The BMA and RCGP said it would be disappointed if there was any truth in the reports that CSC was pulling its iSoft products from the NHS primary care market.

Joint chairman of the BMA and RCGP’s joint IT committee and iSoft user Dr Paul Cundy said the move would mean a “massive upheaval” for practices.


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