Datix used to log risks at NHS Grampian

A severe incidents notifications service using Datix patient safety software has been introduced by NHS Grampian to manage incident reporting, complaints, claims, requests for information, safety alerts and risk.

The notifications service, which has been rolled out across the Scottish health board following an evaluation in June, automatically emails severe incidents to a group of 30 senior managers, including the chief operating officer, director of nursing and quality, and the risk management unit. The board said the service had increased awareness of significant incidents by these staff.

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