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Saturday 10th December 2016
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Dialysis transport failing

2nd June 2009

A report from the NHS Information Centre has shown that hospital transportation services for kidney dialysis patients are not of a high enough standard.

hosptialwaitingroom1

The report said only 61% of the 12,000 patients polled in England, Wales and Northern Ireland stated that the service fulfilled their requirements.

Dialysis patients usually need to visit hospital for treatment several times a week.

Many reported that they faced "long delays" travelling to and from hospital to receive dialysis treatment.

Patients said going by public transport or driving themselves was often much faster than waiting for hospital services.

Around a quarter of patients in England and Wales, and one in eight in Northern Ireland, said they were forced to wait longer than half an hour for hospital transport.

37% of patients who relied on hospital transport had to wait for over half an hour to start their trip back from hospital, compared with only 16% of those using other types of transport.

A spokesperson for the Department of Health in England said the "audit shows that the majority of kidney patients get to treatment within half an hour and are satisfied with the service they receive."

"We want to ensure that all kidney care patients have the same high quality service and we have written to kidney services across the country to encourage them to draw up local improvement plans for transport for kidney patients."

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