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Friday 28th October 2016

DNAs at mental health trust increase

2nd February 2011

New figures show that more than a fifth of patients at Derbyshire Mental Health Services Trust are not attending appointments.

During November there was a rise in “do not attend” cases to 20.26% and the issue has been highlighted as an area of consistently poor performance in board papers. The trust has also said it needs to change cultural attitudes towards DNA rates at consultant outpatient services, which have been traditionally tolerated as inevitable. Consultant outpatient DNA rates have been averaging around 18%, below the 12.5% target.


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