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Tuesday 25th October 2016

Expectant Parents to Rate Maternity Services Online

3rd December 2010

Expectant parents can now compare and rate maternity services on a new online comparison service launched today by Public Health Minister Anne Milton.

The Government recently set out proposals to extend maternity choice to include pre-conception, antenatal, and postnatal care.  A new tool that will help parents-to-be make that choice is now available at www.nhs.uk to give people all the information they need to decide which maternity service is right for them.

With thousands of visits to maternity services every month, and similar to other internet comparison websites, the tool will make it easier to find key information in one place, such as opening times and additional facilities and services offered by the maternity services.

Patients will also be able to read other people’s comments about:

  • How highly they would recommend the service;
  • How well patients are treated by staff; and,
  • If patients felt they were involved in decisions about their care.

Anne Milton said:

"Expectant people having babies have a lot to organise anyway, let alone trying to find the right maternity services for them. It is vital we help people get enough information to make the right choice for themselves.

“The NHS should make sure that patients have some way of finding out about services they can get. Businesses and companies are increasingly using the internet to invite people to feedback their experiences and ideas. The good companies then respond to those ideas to improve how they work. NHS organisations should be doing this too."

Royal College of Obstetricians and Gynaecologists President Dr Anthony Falconer said:

“The RCOG welcomes the launch of the new comparison service and feedback on maternity services and believes that these tools will make it easier for expectant women and their families to make decisions about their birth.”

The Government recently launched a consultation how information can help people take more control of their health and make the best choices for themselves and their families.


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