Log In
Thursday 27th October 2016

Friends and Family Test data published

2nd August 2013

Launched in April 2013, the Friends and Family Test (FFT) is a single question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The test, which covers around 4,500 NHS wards and 144 A&E services across the country, was launched to give patients a voice in deciding whether their care is good enough or not, and to enable hospitals to take action to make any necessary improvements.

In the last three months, more than 400,000 patients have completed the survey.
NHS England, the body responsible for improving the health outcomes for people in England, has now released the data collated since the survey began.

In June, 36 wards received an overall negative response, which was down from 66 in the month the survey started.

As for A&E services, scores ranged from 100 to -13, with the top ten trusts scoring between 100 and 79.

Share this page


There are no comments for this article, be the first to comment!

Post your comment

Only registered users can comment. Fill in your e-mail address for quick registration.

Your email address:

Your comment will be checked by a Healthcare Today moderator before it is published on the site.

Mayden - Innovative cloud-based web development for the healthcare sector
© Mayden Foundation 2016