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Wednesday 21st August 2019

Friends and Family Test data published

2nd August 2013

Launched in April 2013, the Friends and Family Test (FFT) is a single question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The test, which covers around 4,500 NHS wards and 144 A&E services across the country, was launched to give patients a voice in deciding whether their care is good enough or not, and to enable hospitals to take action to make any necessary improvements.

In the last three months, more than 400,000 patients have completed the survey.
NHS England, the body responsible for improving the health outcomes for people in England, has now released the data collated since the survey began.

In June, 36 wards received an overall negative response, which was down from 66 in the month the survey started.

As for A&E services, scores ranged from 100 to -13, with the top ten trusts scoring between 100 and 79.

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Article Information

Title: Friends and Family Test data published
Author: Martine Hamilton
Article Id: 24406
Date Added: 2nd Aug 2013


Friends and Family

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