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Friday 25th May 2018

Herefordshire integrates council and NHS IT services

26th October 2009

Herefordshire Council and NHS Herefordshire have integrated their IT services in an unprecedented move.


The new system will offer a wide range of ICT services, including operative services, project management and architecture.

Herefordshire is the first council in the UK to perform the integration.

Zack Pandor, joint director of ICT for Herefordshire Council and NHS Herefordshire, said sharing working systems was something that public bodies were familiar with.

In December 2007, Chris Bull was appointed as the chief executive of the council and the primary care trust.

Mr Pandor told E-Health Insider: "Since his appointment, Chris Bull has been encouraging the integration of all services, including IT."

"The NHS Health Informatics Service was already a shared service across the hospital trust and PCT and the council had its own ICT service. But it made sense to integrate, so we started talking about what we could do together better."

He explained that they initially explored how to train staff members and found out that the council and trust would get the best deal if they approached the provider jointly.

Integrating services is an element in Herefordshire's Shared Services scheme, a business transformation programme designed to make savings and invest in key services.

Mr Pandor suggested that other counties might take their lead and integrate services, because of the savings they could potentially make.


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