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Thursday 22nd March 2018

Hospital iSoft system crash

14th August 2007

A hospital in Northern Ireland was unable to make bookings for two days after hardware and software problems with its iSoft patient administration system (PAS).

The system at the Altnagelvin hospital in Londonderry, could not access the appointments database to make bookings, though staff were still able to access patient records. The hospital said the fault had an impact on the booking of patients for future outpatient appointments, but had no effect on those patients attending for inpatient and outpatient treatment on the affected days.

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