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Hospital 'scorecards' online

12th June 2007

New research has revealed that 79% of patients want to be able to access NHS hospital performance data 'scorecards' online.

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The Policy Exchange's poll of 1000 patients revealed around a third of respondents were unaware of how they could access local NHS performance information.

The poll is published ahead of the launch of the NHS Choices website on 11 June 2007. The website is intended to allow patients and people working in the health service access to information so they can make the right choices about treatment.

Almost two-thirds of the poll's respondents wanted to see information regarding GP practices and hospitals. Fewer than three in every ten people wanted to access data about individuals.

The poll's results indicated that more than half the respondents would rather access comparative date showing healthcare providers' results against a national standard as opposed to against other providers. 59% of people thought that current NHS information was 'patchy.'

Eight out of every ten respondents were in favour of a simple scorecard showing local GP and hospital performance.

Policy Exchange’s research director, Gavin Lockhart, told E-Health Insider: "Rather than use the information to choose or switch providers, patients predominantly want information as reassurance that they are receiving high-quality care.�

NHS Confederation commissioned the think-tank to carry out the poll. Their head of policy, Nigel Edwards, said: “These findings show that the public are very interested in the performance of their health service. We have to learn about the best way of doing this.�

 

 

 

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