Log In
Monday 21st May 2018

Improvement must be routine, not the result of a scandal

7th May 2009

Health Service Journal deputy editor Rebecca Evans argues that improvements in the NHS should be routine rather than in response to specific incidents.


National primary care director David Colin-Thomé’s report into the lessons to be learned from the failures at Mid Staffordshire foundation trust concluded that responsibility lies firmly with the management board and staff.

Following that, HSJ conducted a survey of acute trusts asking what changes they had made following the Mid Staffordshire scandal.

It seems that not only have managers and acute trust directors taken note, but are implementing steps to see there is no repeat.

The majority have read the Healthcare Commission report and considered its implications for their own trust.

Reassuringly, most have picked out which elements apply most to them and the lessons to be learned.

Knee-jerk reactions seem to have been avoided.

But there is seemingly a new approach to dealing with such scandals.

In contrast to the Healthcare Commission ‘high profile report approach’, Care Quality Commission chair Baroness Young favours a move where organisations take responsibility rather than being bludgeoned into change.

There is consensus that the Mid Staffordshire scenario is rare. But rather than such scandals prompting improvement, they must be routine.


Share this page


There are no comments for this article, be the first to comment!

Post your comment

Only registered users can comment. Fill in your e-mail address for quick registration.

Your email address:

Your comment will be checked by a Healthcare Today moderator before it is published on the site.

Mayden - Innovative cloud-based web development for the healthcare sector
© Mayden Foundation 2018