ISIP shows benefits at 9 months24th June 2006
The NHS’s Integrated Service Improvement Programme is showing benefits just nine months after its launch, according to central director Ann Wagner.
Ms Wagner, who is also director of service improvement at West Yorkshire strategic health authority, said ISIP had now received over 200 service improvement plans from English NHS organisations.
She added that many had used the programme’s improvement methodologies, developed from a Cranfield business school’s research into successful large scale IT projects, to improve care of patients with long term conditions.
The ISIP director said that Cornwall’s primary care trusts had, for example, used the programme to maximise the impact of introducing community matrons.
Ms Wagner rejected accusations of bureaucracy but made no apologies for the programme’s rigorous approach. However, she added that ISIP had produced a guide for clinicians and that steps were being taken to make the programme as user-friendly as possible.
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