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Sunday 27th May 2018

Lack of privacy in Welsh hospitals

30th November 2007

A healthcare watchdog fears that patients in some parts of the NHS in Wales suffer from a lack of privacy and dignity.


Healthcare Inspectorate Wales (HIW) says patients in some units are treated more “as an illness, not as a human being.?

The inspectorate also found cramped conditions and poor communication left many elderly feeling vulnerable and unable to complain.

The HIW report looked at standards across the NHS and focussed on issues that worried patients most. It found particular concerns over how cramped some hospitals can be and how that leads to a loss of privacy, creating problems with cleaning, cluttered wards and affecting the overall image of the NHS.

HIW acknowledged that some hospitals were already tackling these issues, but it wanted to see more managers take greater control of what was happening on their wards.

Mandy Collins from HIW said the respect and dignity patients were shown often mattered more to them than some of their clinical care.

“It’s what stays with them. If they weren’t treated with dignity and respect, if they didn’t feel comfortable, that’s what’s left when they leave that organisation,? she said.

Health Minister Edwina Hart said work was already under way to update guidance to the health services.

She said: “I expect local health boards and NHS trusts to carefully study the report in coming up with their action plans on improving services. I will be monitoring the situation and will take action where I feel issues have not been addressed satisfactorily.?


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