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London Ambulance Service system crashes again

25th March 2009

An investigation has been launched after the London Ambulance Service computer system crashed for nearly two hours on what was one of the busiest nights of the year so far.

The crash happened on Saturday night when a fault occurred in the computer-aided dispatch system which feeds emergency calls into a computer and automatically alerts the nearest ambulance. Incoming emergency calls had to be handled manually until the fault was fixed, with radios used to communicate with paramedics located by maps.

 

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