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Tuesday 20th March 2018

Lost appointment bookings at Barts

26th January 2009

Following a mistake where 2,000 phone bookings were left on a spreadsheet, over 400 patients were forced to wait more than 13 weeks for appointments.

An investigation into the problems at Barts and London NHS Trust has been launched. The trust told E-Health Insider: "Urgent cases were dealt with first and patients booked in to see a consultant as quickly as possible. Investigations to date by clinical staff have confirmed that no patient has come to direct clinical harm as a result of this issue."


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