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Lost appointment bookings at Barts

26th January 2009

Following a mistake where 2,000 phone bookings were left on a spreadsheet, over 400 patients were forced to wait more than 13 weeks for appointments.

An investigation into the problems at Barts and London NHS Trust has been launched. The trust told E-Health Insider: "Urgent cases were dealt with first and patients booked in to see a consultant as quickly as possible. Investigations to date by clinical staff have confirmed that no patient has come to direct clinical harm as a result of this issue."

 

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Article Information

Title: Lost appointment bookings at Barts
Author: Jess Laurence
Article Id: 9938
Date Added: 26th Jan 2009

Sources

digitalhealth

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