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Medics urged to work closer with patients

24th February 2009

The NHS Institute for Innovation and Improvement has said that health service staff should work more closely with patients.

The Institute has designed a new guide based on the "experience based design approach". Lynne Maher, head of Innovation Practice at the Institute, said: "If NHS services are to improve, it’s essential that staff start thinking about how to meaningfully involve patients."

 

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