Log In
Friday 25th May 2018

Mental health care improving

11th September 2008

The Healthcare Commission has found that almost half of community mental health patients in England are unable to access any out-of-hours care.


In a survey, the commission also discovered that a third of patients are not told about side-effects of new medication.

However, the organisation found that more patients had confidence in mental health professionals, receive copies of their care plan and have a number to contact out-of-hours in a crisis situation.

From the survey of 14,000 respondents, the majority were happy with their care. Some 78% described it as "excellent", "very good" or "good".

But the commission found that 24% were not involved in deciding what was in their care plan, and 16% said their diagnosis was not discussed with them. In addition, of the 62% of service users who did not receive any counselling almost a third (32%) would have liked to.

Healthcare Commission chief executive Anna Walker said: "The survey shows steady improvement in how service users rate key aspects of their care.

"But more must be done to improve access to care, in particular to talking therapies and out-of-hours crisis care, and to involve people in decisions about their treatment."

The mental health charity Mind expressed concern that there were still significant numbers of people with long-term health needs who were not involved in planning their care.

Liberal Democrat health spokesman Norman Lamb said people's mental health problems were being treated like "second-class citizens" too often.

But Louis Appleby, national director of mental health services, said the results showed "hugely encouraging" improvements.


Share this page


There are no comments for this article, be the first to comment!

Post your comment

Only registered users can comment. Fill in your e-mail address for quick registration.

Your email address:

Your comment will be checked by a Healthcare Today moderator before it is published on the site.

Article Information

Title: Mental health care improving
Author: Mark Nicholls
Article Id: 8276
Date Added: 11th Sep 2008


BBC News
Care Quality Commission

Recent Related Articles

Health starts failing at 47 in some parts of England and Wales

Energy drinks ban in the UK


Add to scrapbook
Show Comments
Add comment
Find all related articles


Mayden - Innovative cloud-based applications for healthcare
© Mayden Foundation 2018