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Millennium fails again

16th May 2008

A major failure of the Cerner Millennium care system in the south left many NHS staff forced to resort to switch back to pen and paper.

It was the second time the Fujitsu-provided system failed within the space of a month.

It meant many staff in the south were left unable to use it as a result of problems with the centrally hosted system. Some resorted to pen while others had no access or faced lengthy waits to log in.

Six of the eight trusts that have gone live with the system confirmed that they experienced problems. In some cases staff had to try and access the patient administration system from different PC’s on-site.

The incident follows a similar system several days prior to that when Millennium systems in Milton Keynes Hospitals NHS Trust; Nuffield Orthopaedic Centre NHS Trust; Buckinghamshire Hospitals NHS Trust and Buckinghamshire PCT went down for an hour.

Fujitsu and Connecting for Health, the NHS agency delivering the National Programme for IT, confirmed they were aware of the problems and were investigating.

Steve Finch, head of communications for the Southern Programme for IT, added: “I can confirm that on Wednesday 7 May it was reported that some staff experienced increased log in times and others were unable to log in. While the issue was reported by some trusts across the south of England, it did not affect every member of staff using the system.?

 

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Article Information

Title: Millennium fails again
Author: Mark Nicholls
Article Id: 6790
Date Added: 16th May 2008

Sources

digitalhealth

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