FAQ
Log In
Thursday 26th April 2018
News
 › 
 › 

New NHS IT helpdesk in Sussex

28th August 2007

Eleven NHS trusts in Sussex will benefit from IT help from the Sussex Health Informatics Service (Sussex HIS).

nhsdirect1

The service was given Connecting for Health approval for its support systems. Staff using IT in Sussex NHS trusts will be able to telephone the support desk free of charge. Previously, NHS workers in the region were reliant on Fujitsu's fee-based support desk.

Sussex HIS is the biggest of its kind in the UK - supporting 25,000 staff across 11 NHS organisations.

In the past, the service had a number of separate tools and helpdesks. Its aim has been to combine these into one service which could work with the new National Programme for IT (NPfIT).

Steve Orman, the service's IT director, told E-Health Insider that the approval meant staff would not have to telephone a national service in order to find help for their IT problems. "They now have one single point of contact, which they can call or e-mail, soon to be available 24 hours a day, seven days a week,? he said.

In September, Fujitsu intend to implement a new patient administration system in the Worthing and Southlands (WASH) hospital.

Orman said that it was "important" for them to be able to offer the trust "all the technical support they may need with the new system".

Connecting for Health gave their approval following a visit to make certain the HIS were adhering to "49 different criteria".



Share this page

Comments

There are no comments for this article, be the first to comment!


Post your comment

Only registered users can comment. Fill in your e-mail address for quick registration.

Your email address:

Your comment will be checked by a Healthcare Today moderator before it is published on the site.

Article Information

Title: New NHS IT helpdesk in Sussex
Author: Jess Laurence
Article Id: 3898
Date Added: 28th Aug 2007

Sources

digitalhealth

Recent Related Articles

Newcastle Hospitals appoints new chief executive

Health starts failing at 47 in some parts of England and Wales

Actions

Add to scrapbook
Show Comments
Add comment
Find all related articles

Tags

Mayden - Innovative cloud-based web development for the healthcare sector
© Mayden Foundation 2018