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Thursday 20th June 2019

New online tool to search for care providers

9th August 2012

A new online tool is available which will enable people to search and compare local care homes.

Old Hands

Available online at NHS choices, it will allow users to search and compare any Care Quality Commission (CQC) registered home care, residential or nursing home provider.

The Provider Quality Profile (PQP) has been launched as part of the Caring for our future White Paper and means that people can use it to search for local providers within a specific area and then link to CQC reports and information to find out more details about the provider.

It will help people and their families make decisions and choices about their care and support and also enable providers to benchmark their performance; understand if and where they need to make improvements; and inform development and training of staff.

In addition, providers will also be able to include information about themselves and their establishments.

That could include photographs of rooms, pictures of staff along with short biographies and other information on services that would be useful such as visiting arrangements, whether pets are accepted and visiting clergy.

There will also be sections where users can offer feedback, posting comments about a care provider at a time that local Healthwatch is starting to take on an active role in social care.

The PQP is part of the social care reforms set out in the Caring for our future White Paper, which aims to help care providers deliver better quality services and to improve the care that people experience.


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