New passwords, better access18th August 2006
Like our users, we access the web all the time so we know how annoying it can be trying to remember all those passwords. And to be honest, even clicking on a link in a news email won't take me much further if I'm immediately faced with a login screen for which I can't remember the username and password. I just can't be bothered.
Fortunately this doesn't happen very often because on unimportant sites I use the same user id and password; only my bank and other e-commerce accounts have special login details so I'm generally able to get into most sites I'm registered to.
It's clear, however, that many users do seem to generate new ids for every site and, not surprisingly, when they receive their hc2d email news summary weeks later, they click on a link and don't get much further.
In response to user feedback therefore we have decided to improve our authentication system.
The benefits arising from the new system are:
A Remember Me feature which will automatically log you in (if you have previously logged in on the same computer)
A Password Reminder feature – will send you a reminder of your password if you have forgotten it.
Users will now get direct access to the full articles and features of hc2d.co.uk from the weekly emailed news summaries. No more login screens provided you have already logged in from the computer you are using.
In order to implement the changes we have had to generate new passwords for our users but I've noticed this seems to be happening quite a lot recently as other sites also implement changes to make the whole process as seamless as possible. None of the websites personal features will be lost but everything should be a lot more straightforward from now on.
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Title: New passwords, better access
Author: Chris May
Article Id: 675
Date Added: 18th Aug 2006