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Sunday 25th September 2016
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NHS 111 freephone number in Scotland

28th April 2014
Since the 29th April, Scotland have had a new freephone helpline 24-hours a day for non-emergency medical advice.

NHS logoThe changes have been welcomed, considering callers previously had to dial an 11-digit number and pay a high charge for mobile phone usage.

This will emulate the service that has already been rolled out in England. The service will remain the same; the nurses and healthcare professionals will still be available to give advice on non-urgent health issues but the service will be now be more accessible.

A leading campaigner, Caroline Mockford, was charged almost £8 by her mobile provider before she decided to submit a petition to the Scottish parliament.

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