NHS complaints fall16th November 2007
Figures from the NHS Information Centre show that fewer patients are complaining about NHS services than they did last year.
The number of written complaints about hospital and community health services fell by 4% from 95,047 in 2005/6 to 90,801 in 2006/7. For the same period, complaints about family health services also fell 2% from 43,349.
However, grievances about inpatient and outpatient hospital care came top of the complaints league, with more than 27,000 apiece. Over 8,000 people complained about mental health services, 6,500 about emergency care and more than 6,500 about community health services.
Share this page
There are no comments for this article, be the first to comment!
Post your comment
Only registered users can comment. Fill in your e-mail address for quick registration.
Title: NHS complaints fall
Author: Mark Nicholls
Article Id: 4799
Date Added: 16th Nov 2007