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Monday 18th June 2018

NHS Direct appoints a new non-executive director

6th October 2010

NHS Direct has appointed Steve Duncan to join the Board as a Non-executive Director, bringing to NHS Direct his experience from a distinguished career leading consumer-facing healthcare and pharmaceutical businesses.
Steve has held a number of leadership roles at Moss Pharmacy, Alliance Pharmacy, Alliance UniChem and Alliance Boots. He recently retired as Executive Chairman of Boots.
A pharmacist by training, his track record of leading transformation and driving performance in complex, multi-national, multi-site environments will be important as NHS Direct positions itself to create value for the changing NHS. Patients and commissioners of NHS Direct’s remotely delivered health advice and information services will also benefit from Steve’s experience of customer-focused and web-based innovation at Boots.
Support for medicines-related enquiries is already an important part of the service NHS Direct provides, and community pharmacy is a vital resource that staff can direct patients to if further face-to-face advice is needed. Steve’s understanding of pharmacy and medicines will further enhance the effective partnership in place with community pharmacists and ensure the continued development of NHS Direct providing safe and effective access to medicines and related information.
Commenting on his appointment, Steve says:

“I am delighted to be joining the NHS Direct team at a time when it is enhancing the multi-channel healthcare services it offers patients, within a changing and modernising NHS.”

Joanne Shaw, Chair of NHS Direct says:

“On behalf of the Trust, I am delighted to welcome Steve onto the Board. He was selected from an outstanding field of candidates for the Non-executive role because of his exceptional leadership experience in the healthcare sector. We look forward to benefiting from his contribution as we develop our telephone and digital services and support existing and new NHS commissioners to exploit the potential of new technologies.”

Steve has been appointed for a four year period from 1 October 2010 to 30 September 2014. He has no political activity or other Ministerial appointments to declare.

The remuneration payable is £7,882 per annum.

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