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Saturday 22nd October 2016

Not another IT cover up

16th October 2006

Whenever a costly government computer scheme fails the public, people ask: “Why is it happening again?? Does Whitehall have "a team of serial incompetents whose special interest is mismanaging the implementation of costly, unproven technology"? In hindsight, projects can run into trouble for complex and ostensibly unique reasons but there are common factors, particularly a lack of accountability and transparency. In fact, in government "nobody tells it like it is" because they are set up to trumpet success and hide failure. When projects do fail, there is inevitably an enquiry where we are told that lessons have been learnt. But are they? Those who give these assurances move on only to be replaced by others who then make the same mistakes, creating a "cycle of failure." A better system of scrutiny is required to spot flawed schemes early before they become "disasters that waste tens of millions of pounds."

Tony Collins, The Times


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