Nurses key to patient satisfaction2nd June 2008
A government report has shown that "extensive" nursing teams increase patient satisfaction.
The report was authored by primary care tsar Dr David Colin-Thome and looked at the features of practices which "scored highly on the most recent patient satisfaction survey". High-scoring practices tended to have "nursing teams that included practice nurses, nurse practitioners, healthcare assistants, dual role administrative and support staff and other healthcare workers such as counsellors".
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Title: Nurses key to patient satisfaction
Author: Jess Laurence
Article Id: 6960
Date Added: 2nd Jun 2008