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Saturday 22nd October 2016

One in five can't get through to GPs' surgery

18th March 2011

A survey has found that as many as one in five people are struggling to get through to their GP surgery on the telephone to book appointments.

The survey of 1.93 million people, which covers GP practices in England, was carried out between January and December 2010 for the Department of Health. It also found one in four patients were also unable to book an appointment ahead of time rather than on the day and a fifth were unable to see their doctor "fairly quickly".


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