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Friday 25th May 2018

Patient care not a priority

9th April 2008

The annual survey of NHS staff has revealed that less than half believe patient care is the top priority for health trusts.


The findings come in the Healthcare Commission report from the poll of 156,000 staff in England, which also showed that about 75% of staff were satisfied with their jobs but only a quarter felt valued by their bosses.

The report also found that there were wide variations in infection control standards and no reductions in the number of staff being attacked and suffering abuse and violence.

One in four workers said they had been harassed, bullied or abused by patients or their relatives, while 13% said they had suffered physical violence. This rose to 29% for those who worked in ambulances.

The majority of staff (82%) felt that their trusts were doing enough to promote good hygiene and tackle superbugs such as MRSA and Clostridium difficile but only 61% said hand-washing equipment was always available.

Healthcare Commission chief executive Anna Walker said there was much positive news in the survey but said there were still more challenges ahead to make the NHS a better place to work.

Unison said the results about care being a priority were worrying and said trusts must needed to ‚Äúrefocus attention on their patients and away from competition and privatisation.‚Ä?

It also expressed concern at the levels of violence, a sentiment echoed by the Royal College of Nursing.

Health minister Ann Keen said it was encouraging that the majority of staff continued to report high job satisfaction.


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