Patient Opinion website launched8th March 2006
Patient Opinion is a new on-line service offering patients the opportunity to provide feedback on their experiences in hospital.
The service was launched nationally in January after a four-month pilot in South Yorkshire. The aim is to provide information both to the organisations themselves, by streaming opinions as a live feed, and to support patient choice. The website allows patients to rate the hospital and provide feedback in a number of areas including the quality of medical and nursing care, catering, car parking and cleanliness.
So far, about 50% of feedback is proving to be complementary while up to 40% is critical of services.
To date the site has been financed with NHS funding but from April will rely on Trust subscriptions costing anything from £5,000 depending on the level of subscription required.
Share this page
There are no comments for this article, be the first to comment!
Post your comment
Only registered users can comment. Fill in your e-mail address for quick registration.
Title: Patient Opinion website launched
Author: Chris May
Article Id: 158
Date Added: 8th Mar 2006