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Patient satisfaction reduced with same day appointments

27th August 2008

According to new research, offering people the choice of a same day appointment with their GP actually lessens patient satisfaction.

The research looked at 12,825 patients in 47 practices across 12 PCTs. Professor Chris Salisbury who led the research said: "The findings support previous concerns that the benefits of increasing same day GP appointments for some groups of patients may be outweighed by the difficulties in booking appointments in advance experienced by other groups of patients."

 

 

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Article Information

Title: Patient satisfaction reduced with same day appointments
Author: Jess Laurence
Article Id: 7999
Date Added: 27th Aug 2008

Sources

Pulse

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