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Phone failures costs healthcare industry £6,000 per day

27th August 2008

A third of people working in healthcare have experienced having their phone cut off due to problems such as equipment failures or cables being accidentally cut according to a YouGov survey.

It spoke to 2,453 people in July and found that 30% had experienced a problem, nearly two thirds of that 30% (61%) had experienced up to a full day’s phone disruption, costing an average of £6,388 per day. Two thirds of those questioned were unaware of whether their organisation had a disaster recovery plan.

 

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