Real-time feedback from new app20th February 2013
An app which allows patients to give feedback in real-time has been launched by Birmingham Childrenâ€™s Hospital NHS Foundation Trust.
It will enable children, young people and their families to send comments directly to a ward with the click of a button with the anonymous message going straight to the manager in charge. A message is sent to the patientâ€™s phone saying what action has been taken. The hospital trust said it believes the app is the first of its kind in the NHS.
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Title: Real-time feedback from new app
Author: Mark Nicholls
Article Id: 23770
Date Added: 20th Feb 2013