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Real-time feedback from new app

20th February 2013

An app which allows patients to give feedback in real-time has been launched by Birmingham Children’s Hospital NHS Foundation Trust.

It will enable children, young people and their families to send comments directly to a ward with the click of a button with the anonymous message going straight to the manager in charge. A message is sent to the patient’s phone saying what action has been taken. The hospital trust said it believes the app is the first of its kind in the NHS.

 

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