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Monday 26th August 2019

Response to Mid Staffs report

7th February 2013

A catalogue of failures at every level of the health service lay behind the scandal which led to 1,200 unnecessary deaths at the Mid Staffordshire NHS Foundation Trust.


The 1,782-page report by Robert Francis QC, into the worst scandal in NHS history, set out the appalling and unnecessary suffering of patients and catalogued failures at every level, from nursing staff through layers of management and watchdog bodies up to the Department of Health.

The Department has apologised “wholeheartedly” for its role in the failings and has pledged to take action on the report’s recommendations.

The document followed a 31-month public inquiry costing £13m, and was the fifth into the events that unfolded at the trust where between 2005 and 2009, up to 1,200 patients died unnecessarily.

It found that many more were “failed by a system which ignored the warning signs and put corporate self-interest and cost control ahead of patients and their safety.”

The report’s main recommendations were for: a structure of clear, fundamental standards on what patients and the public want; any organisation unable consistently to comply should be prevented from continuing; causing death or serious harm to patients by non-compliance with fundamental standards should be a criminal offence; hospitals should tell patients when things go wrong; gagging clauses banned; nurses should be trained to deliver compassionate care; leadership must be held to account; access to accurate, comparable and timely information should be available for patients, the public, employers, commissioners and regulators; and giving false statements regarding compliance with standards should be a criminal offence.


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