Results of GP Patient Access Survey17th July 2008
The second annual GP Patient Access Survey, published by the NHS Information Centre, has revealed improvements in patient satisfaction and experience.
Surveying almost two million patients between January and March this year it showed that 87% of people reported satisfaction with their ability to get through to their practice on the phone, 87% who tried to get an appointment with a GP in 48 hours reported they were able to and 77% of people who wanted to book ahead for an appointment reported they could.
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Title: Results of GP Patient Access Survey
Author: Mark Nicholls
Article Id: 7547
Date Added: 17th Jul 2008