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Warning to Basildon Hospital over children's care

20th November 2012

The Care Quality Commission has told Basildon Hospital in Essex that its standards of care for children have to get better after a visit showed they were "completely unacceptable".

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The CQC visited the hospital at the beginning of November following the death of a ten-year-old girl due to a mistake with medication.

The CQC's deputy director of operations, Andrea Gordon, said: "What our inspectors found at the trust on 3 November was completely unacceptable. We have taken this action to assist in driving through improvements which have a positive impact on the people being cared for at the hospital."

The commission's inspectors reported a "number of serious concerns" which included the use of out-of-date medication.

The inspectors said some children had to wait for over an hour in order to see a doctor and there were delays in children receiving care even after their condition was "escalated" to doctors. 

The hospital said it had increased the amount of senior staff available out-of-hours and had made other changes to improve its services for children. 

Ms Gordon added: "It is imperative that the trust now ensures it makes changes which are sustainable, embedded and maintained for the future." 

Hospital chief executive Clare Panniker said: "I want to assure the local community that we are absolutely committed to improving the standards of care which we deliver to children."

"By commissioning a review of our paediatric services we can be sure we are looking at every area to best meet their needs." 

 

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