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Tuesday 20th February 2018

Website saves NHS 'millions'

9th November 2010

A study has found that the NHS Choices website has saved the health service "millions of pounds" a year.


There were over 100 million visits to the site in 2010, which represented an increase of 10% for visits in the previous year.

The NHS Choices site allows patients to find out more information about their symptoms and suggests treatment options.

A different study by Imperial College London revealed that 70% of patients made use of the internet in order to look for data about their condition. Of this number, one third made the decision not to visit their GP.

The study showed that a decrease in needless appointments in young patients could result in a saving of around £44 million annually.

The NHS Choices report said around 19 million people visited the site to find out more about swine flu and there were an average of 200,000 visits per day.

Health minister Simon Burns said: "Every day we use the internet and technology to organise our lives, and increasingly when it comes to our health. For example, more and more people are taking the information they have found online with them when they consult their GP."

"It is important they can find accurate, trusted information from sources such as NHS Choices."


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Wednesday 10th November 2010 @ 14:27

It well might be possible that the reason why people were driven to the use of the website is the incompetence of some GPs or inability of GP surgeries to arrange appointments for patience at their convenience. In my experience, it takes ages to get through to the surgery's reception, then have been offered appointments between 9 - 5, mostly in a week or so, and if not happy has been offered to keep trying to contact in the morning or afternoon for the same day appointment. Of course it became easier to use the internet and thanks to the NHS Choices we can indeed find answers to most of the medical questions we might have. This website is a necessity that NHS has to provide in order to compensate the above mentioned issues.

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Article Information

Title: Website saves NHS 'millions'
Author: Jess Laurence
Article Id: 16631
Date Added: 9th Nov 2010


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